There could be many reasons why this is happening:
• Water main break
• Fire in the area
• Flushing Program in progress
• Hot water tank may need to be flushed
Why do I have low water pressure? |
There could be many reasons for this problem:
• Screens on your faucets could be clogged
• High water demand
• Water leak in main line (property or street)
Why don’t I have any water? |
The main reason this may occur
• A main break occurred in the area rupturing a water line. During emergencies like we may be unable to notify the resident in a timely manner. If there is water work being done in the area we will notify the resident by a hand-delivered notice.
When is my water meter read? |
• You are billed 6 times a year- but your meter is actually read twice a day. This is to determine many things; if there is a leak in your home, water use patterns (irrigation) or stealing of water.
What if my water meter is not working? |
• Please contact the Water/Sewer Billing in the Treasurer/Collector's office at City Hall 781-393-2498.
How do I obtain a Final Water Reading when selling my home? |
• Please contact the Water/Sewer Billing in the Treasurer/Collector's office at City Hall 781-393-2498.
Please contact the Water & Sewer shop for any other concerns regarding your water and water quality. The City of Medford tests their water twice a week in several designated areas.
781-393-2403 Water & Sewer Shop
781-393-2403 Emergency number after 4:00 p.m. and weekends
781-393-2498 Water & Sewer Billing
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