Who do I call for water and sewer issues that are not bill related? |
Ron Baker @ 781-393-2474
What are the water and sewer rates and are they the same for all uses? |
Rates are the same for residential and commerical uses, irrigation rate. The City bills in cubic feet (cf). For the fiscal year 2011-2012 the water and sewer rate is $.1291 per cf. Irrigation metering is now available at a rate of $.0631 per cf for residential customers with the irrigation meter installed. There is no sewer charge applied to these meters.
What are the equivalent gallons for a cubic foot? |
There are 7.48 gallons of water in a cubic foot of water. To convert gallons to cubic feet, divide the total gallons by 7.48. To convert cubic feet to gallons, multiply the cubic feet by 7.48 your current cost per gallon of water usage combined is 1.7 cents.
How do you calculate my sewer charges? |
Sewer charges are based on water usage. If you use 10 cf of water, you will be billed for 10 cf in sewer.
When should I receive my bill? |
Bills are issued 12 times per year.
Who can repair my water meter? |
Meters are maintained by the City of Medford. Any questions, please contact Ron Baker at 781-393-2474
How do I obtain a final water and sewer bill? |
When a homeowner or business owner knows the closing date for the property sold, they need to call the billing office at 781-393-2498 to set up an appointment for a final read. The cost for a final reading is $25. It is important to call as soon as you know your closing date.
What do I do if I think my bill is wrong? |
Please contact the billing office (781-393-2498) with your concerns if you think your bill is inaccurate. If possible please have the current meter reading when you call.
I had a leak in my water pipe to my kitchen sink. Can I obtain an abatement for the sewer, as non of the water went down the drain? |
The City does not grant abatements for leaks.
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